Transform Your Digital Channels Into Sales and Support Superstars

Then Watch Your Revenue Climb
Hear How Other Banks and Credit Unions Have Benefited from Breeze
 
Breeze

Breeze is a digital experience application for banks and credit unions that integrates across all digital channels, including mobile and home banking.

With Breeze your bank or credit union will be able to dramatically improve the eChannel experience by providing customers with the targeted information they want and instantly answering 95 percent of queries, online — virtually eliminating the thousands of redundant inquiries clogging up your call center each week.

SilverCloud Breeze will give your bank or credit union:

Loan, Non-Interest Product,
Revenue and Deposit Growth

Streamlined Digital Experience
with 24/7 Self-Service

Controlled Call
Center Costs

175+ banks, credit unions and lenders are already using SilverCloud to provide customers and members with immediate answers to their questions.

  • Security Service FCU
  • Navigant
  • Smart Financial
  • Mill City
  • Firsttrust

Provide Your Customers with Support and Service They’ll Remember

  • Free up your call center from redundant questions and reduce hold times by providing customers easy digital access to their most commonly asked questions.
  • Improve customer satisfaction and your NPS survey results by answering 95% of customer questions instantly, via your digital channels, and utilizing advanced content technology that analyzes context and user behavior to anticipate a customer’s next question.
  • Reduce the impact of major events by contextually displaying the questions that are most likely on customers’ minds — to quell fears and diminish calls during major change events like conversions and mergers

Watch How It Works

Answer Questions Online, 24/7, with Customer Self-Service

Engage Naturally

 

Attract More Leads and Increase Revenue

  • Targeted answers are paired with dynamic and strategically placed CTAs to guide customers along a personalized buying journey.
  • Contextual FAQs are displayed to make the loan application process simple and straightforward, leading to higher loan growth and increased revenue.
  • Built-in analytics let you track user behavior and capture customer query data to improve and personalize future marketing strategies.

Watch How It Works

Did You Know?

25-50%

Most FI’s are reporting that 25-50% of call center questions are technology related?

54%

54% of all support questions answered by SilverCloud are after hours?

73%

73% of all mortgage questions and 53% of all auto loan questions are answered on nights and weekends?

Time is Money. Don't Let Redundancy Eat It Up.
Introducing the Call Center Efficiency Calculator
  • This field is for validation purposes and should be left unchanged.
The Silvercloud Guarantee

The Silvercloud Guarantee

SilverCloud will pay for itself.

We guarantee a return on investment equal to the cost of your annual subscription within 4 months of implementation.

Breeze

Why Is Breeze Different?

  • Exclusive technology for the financial industry
  • Unique solution to track and engage your consumers
  • Proven content customized for your institution, products and services
View Product Tour