As we collectively navigate the realities of COVID-19, communication and self-service is more important than ever. The need for banks and credit unions to deliver digital support and service has never been greater.
From simple how-to questions such as reset password, to journeys like open an account, your consumers demand easy-to-use tools that help them whenever and wherever they are. We’ve taken our years of banking consumer support experience to deliver the only bank-specific, turn-key chatbot.
The top 3 trends that are most critical for banks and credit unions to act on to exceed customer expectations, improve efficiency and drive growth.
+ What FIs can do in 2021 to achieve them