Breeze is a digital experience application for banks and credit unions that integrates across digital channels to improve service and sales. With Breeze your institution can provide customers with answers to their support questions and valuable financial expertise they need to make an informed purchasing decision — and ensure that your digital channels become just as lucrative as your brick and mortar branches.
Compass is a policy and procedure application that turns your bank or credit union’s intranet into the number one employee tool — giving your staff instant access to the policy, product and procedure information they need, when they need it. As an intranet add-on Compass works seamlessly with all the popular intranet solutions on the market today, including SharePoint and Passageways.
"SilverCloud mitigated the would be flood of redundant calls to the call center during an online banking conversion."
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud. Because of that, we were able to reallocate resources to more revenue generating tasks."
"I like how the solution piques consumer interest - and how the reporting shows where the stumbling blocks are in their loan journey."