Today there is increased pressure on banking CEOs to go beyond customer experience and focus on engagement. Customer engagement is essential to the success and growth of any bank or credit union, especially as technology and innovation create increased competition in the financial services space.
Join us for a complimentary webinar on January 17th with Al Rosenbaum, EVP of Customer Success at SilverCloud, to discuss key tips on how to improve customer experience and engagement.
In this session you will learn:
Register to attend the live webinar!
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."
"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."
"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."