The SilverCloud chatbot deploys quickly with a full knowledge base of banking questions and intents that we create, so you can launch quickly and start answering questions from Day 1! Other bots force you to create your own content and intents, which slows down how quickly you can launch and takes months of effort to become even somewhat effective.
Deliver a convenient and consistent self-service experience for your customers whether they are on your website, mobile or online banking.
Loaded with hundreds of banking answers that WE create for you so it deploys quickly & works from day 1!
The largest banking-specific intent library that WE update weekly so it understands what your customers are asking.
Front load your live chat with SilverCloud’s Chatbot and deflect 75%+ of your live chats with a self-service tool that answers their questions.
Guide your customers with the most robust knowledge base of banking-specific answers and intents. Display top questions, let customers ask questions, and decision trees that guide your customers through complex scenarios.
Deliver 24/7 digital service and support across your website, mobile & online banking, social media with just a few simple lines of code.
Front-end your live chat solutions with a chatbot that deflects the high-volume questions, but allows agent intervention when your customers need human assistance.
Centrally manage all of your chatbot content in real time. Easily manage, update, and create content with banking-specific knowledge management tools such as content approval processes & workflows, audit history and detailed reporting.