The Cloud

News, trends and insight on driving growth through consumer engagement

SilverCloud Signs Six Financial Institution Clients

July 11, 2017, Portsmouth, NH — SilverCloud, Inc., a SaaS company specializing in creating exceptional bank and credit union experiences, signed six new institutions to new products, including: Marine Federal Credit Union                $731M             Jacksonville, NC Indiana University Credit Union           $934M             Bloomington, IN Hills…

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Need New Ways to Improve Your Bank’s Cross Selling Strategy?

Need New Ways to Improve Your Bank’s Cross Selling Strategy?

Cross-selling is a critical strategy for banks and credit unions looking to generate profit. Fiserv clearly broke down the five reasons why it’s so critical, noting that cross-selling: Is cheaper than acquisition Improves retention Increases wallet share Broadens your profit base Is a “now” opportunity Understanding why cross-selling in the banking industry is so important…

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Digital Banking Ideas from Today’s Most Innovative FinTech Companies

Digital Banking Ideas from Today’s Most Innovative FinTech Companies

Technology and evolving customer demands are having a dramatic effect on the way today’s businesses operate. Banks, which have relied on tried and true operating models for decades, are now witnessing a major shift in the market with new players such as FinTech companies entering the space. According to a PriceWaterhouseCoopers survey of global financial…

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SilverCloud Expands Five More Bank or Credit Union Clients

IN THE NEWS SilverCloud Expands Five Bank or Credit Union Clients April 27, 2017, Portsmouth, NH — SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed five new institutions to new products, including: First Financial of Maryland        $980M             Lutherville, MD Department of Labor FCU        …

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14 of the Most Popular Mobile Banking Vendors

14 of the Most Popular Mobile Banking Vendors

Mobile banking is all the rage these days, and banks and credit unions are seeking ways to capitalize — or at least keep up with consumers’ changing demands and banking preferences. To help your bank or credit union meet and exceed customer expectations while growing revenue and wallet share, we have put together a list…

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3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

A large majority of banks and credit unions use SharePoint as their intranet platform of choice, counting on SharePoint to be an effective content and document management system. While SharePoint has its advantages, it also has a number of disadvantages. One of the more common complaints from employees is that finding what they are looking…

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