June 22, 2016, Portsmouth, NH — Between July and August of 2016, SilverCloud, Inc., a SaaS company specializing in digital enablement for banks and credit unions, signed nine new institutions to new products, including: First National Bank and Trust, Army Aviation Center Federal Credit Union, Department of Commerce Federal Credit Union, Provident Bank, Mission Federal Credit Union, United Solutions Company, Schools Financial, Flushing Bank and StonehamBank.
SilverCloud’s self-service solutions help banks and credit unions of all sizes to efficiently tackle day-to-day operations by significantly reducing the amount of search time needed to find answers, as opposed to searching for answers within cumbersome legacy systems. SilverCloud implements an organized and easily accessible solution which creates a less stressful work environment for employees, increases call center productivity and frees up time for key back office employees.
Out of the nine banks and credit unions, Department of Commerce Federal Credit Union, Provident Bank, Mission Federal Credit Union and First National Bank and Trust chose SilverCloud’s Employee Enablement solution to streamline employee communications and their access to pertinent information, while Flushing Bank, Army Aviation Center Federal Credit Union and Schools Financial opted for the Consumer Enablement solution to improve customer experience across all banking channels. As for Stoneham Bank, they selected both Consumer and Employee solutions.
First National Bank and Trust has been working with SilverCloud’s digital enablement solution since 2010 and turned to SilverCloud’s employee enablement solution to enhance their internal operations. In addition to the banks and credit unions, United Solutions, a company hosting Fiserv based core systems for credit unions, has signed on with SilverCloud to help assist with documentation and support for their credit union clients.
“A company is more productive and profitable if they have seamless operations and sales initiatives set in place,” said Scott Cornell, CEO of SilverCloud. “These nine banks and credit unions are embracing and optimizing technology that ensures profitability while increasing the efficiency of their daily tasks to provide a better customer experience and expand their customer base.”
Portsmouth, NH-based SilverCloud provides digital enablement software and services for banks and credit unions, delivering fast, engaging experiences through your digital and employee channels. For more information, visit www.silvercloudinc.com.