PORTSMOUTH, N.H. — In the first quarter, SilverCloud, Inc., a SaaS company specializing in digital enablement for banks and credit unions, signed ten new institutions to new products, including: Kern Federal Credit Union ($225 million in assets),Crescent Credit Union ($434 million in assets), Mid-Hudson Valley Federal Credit Union ($800 million in assets), CP Federal Credit Union ($394 million in assets), Credit Union of Texas ($1.3 billion in assets), Summit Credit Union ($2.3 billion in assets), Yolo Federal Credit Union ($242 million in assets), Mill City Credit Union ($315 million in assets), First Credit Union ($427 million in assets), Evansville Teachers Federal Credit Union ($829 million in assets).
SilverCloud’s employee enablement solution seamlessly integrates with banks and credit unions’ intranet or portals to provide customer service representatives with immediate and up-to-date information. The consumer enablement solution integrates across bank and credit unions’ mobile, internet and banking channel to provide customer self-service and sales.
Out of the ten credit unions, Kern Federal Credit Union, Mid-Hudson Valley Federal Credit Union, Yolo Federal Credit Union, Mill City Credit Union, Evansville Teachers Federal Credit Union, Crescent Credit Union and Summit Credit Union chose SilverCloud’s Employee Enablement solution to streamline employee communications and access to pertinent information, while CP Federal Credit Union opted for SilverCloud’s Consumer Enablement solution to improve customer experience across all banking channels. As for Credit Union of Texas and First Credit Union, they selected both Employee and Consumer Enablement solutions.
SilverCloud’s solutions supercharge the way banks and credit unions tackle day-to-day operations by significantly reducing the amount of search time to find answers, while creating a less stressful work environment. Instead of searching for answers within bulky and outdated systems, SilverCloud implements an organized and efficient solution.
“The success of a bank or credit union relies heavily on their operations initiatives,” said Scott Cornell, CEO of SilverCloud. “By choosing SilverCloud, these ten credit unions are demonstrating what we expect to see from the industry now and in the future: a growing desire to embrace technology that ensures productivity and overall profitability.”
Portsmouth, NH-based SilverCloud provides digital enablement software and services for banks and credit unions, delivering fast, engaging experiences through your digital and employee channels. For more information, visit www.silvercloudinc.com.