In the News

SilverCloud Signs Six Financial Institution Clients

July 11, 2017, Portsmouth, NH — SilverCloud, Inc., a SaaS company specializing in creating exceptional bank and credit union experiences, signed six new institutions to new products, including: Marine Federal Credit Union                $731M             Jacksonville, NC Indiana University Credit Union           $934M             Bloomington, IN Hills…

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SilverCloud Expands Five More Bank or Credit Union Clients

IN THE NEWS SilverCloud Expands Five Bank or Credit Union Clients April 27, 2017, Portsmouth, NH — SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed five new institutions to new products, including: First Financial of Maryland        $980M             Lutherville, MD Department of Labor FCU        …

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SilverCloud Adds Fourteen Bank or Credit Union Clients; Expands Thirteen Others

SilverCloud Adds Fourteen Bank or Credit Union Clients; Expands Thirteen Others

February 1, 2017, Portsmouth, NH — Between July and December of 2016, SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed fourteen new customers, including: Consumers Cooperative FCU               $937M              Gurnee, IL Co-Op Credit Union                               $298M              Black River Falls, WI The Citizens National…

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Evansville Teachers FCU Hosts Webinar on Enabling a Sales Culture While Improving Service

Tami Tenbarge, Director of Sales & Employee Development at $1.2B Evansville Teachers FCU demonstrates how she quickly went from an overloaded staff to self-sufficient, lead-producing frontline employees.   In this webinar, Tami illustrates the positive service and financial impacts that SilverCloud Compass has had on their front-line staff and call center.  Just two months after implementation, Evansville Teachers FCU has…

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SilverCloud Adds Nine Bank or Credit Union Clients in Two Months

SilverCloud Adds Nine Bank or Credit Union Clients in Two Months

June 22, 2016, Portsmouth, NH — Between July and August of 2016, SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed nine new customers, including First National Bank and Trust, Army Aviation Center Federal Credit Union, Department of Commerce Federal Credit Union, Provident Bank, Mission Federal Credit Union, United Solutions Company,…

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Denali Federal Credit Union Discusses Investment in SilverCloud with the National Association of Federal Credit Unions

Denali Federal Credit Union Discusses Investment in SilverCloud with the National Association of Federal Credit Unions

Technology is changing the way credit unions operate. The National Association of Federal Credit Unions (NAFCU) recently wrote about a new trend in information technology investment among credit unions noting that “Credit unions, especially the larger ones but also more aggressive smaller ones, are hurrying to adopt technologies that will help them stay in the…

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SilverCloud Adds Six Bank or Credit Union Customers in Two Months

SilverCloud Adds Six Bank or Credit Union Customers in Two Months

June 22, 2016, Portsmouth, NH — Between April and May of 2016, SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed six new bank or credit union customers, including Langley Federal Credit Union, Chartway Federal Credit Union, Cambridge Trust Company, Solarity Credit Union, United Community Bank and Merrimack Valley Federal Credit…

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SilverCloud’s Scott Cornell Featured in BAI, Discusses Information Access for Customer Service

SilverCloud’s Scott Cornell Featured in BAI, Discusses Information Access for Customer Service

Scott Cornell, Founder and CEO of SilverCloud, was recently featured in the well-respected industry publication BAI (Bank Administration Institute) discussing information access for credit union and bank customer service staff. Banks and credit unions manage a mass amount of information related to their many diverse and often complicated products. Customer service staff are then relied…

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Ten Credit Unions Sign with SilverCloud in Q1 to Enhance Operations and Sales

PORTSMOUTH, N.H. — In the first quarter, SilverCloud, Inc., a SaaS company specializing in banking-specific sales and service solutions, signed on ten new customers, including Kern Federal Credit Union ($225 million in assets),Crescent Credit Union ($434 million in assets), Mid-Hudson Valley Federal Credit Union ($800 million in assets), CP Federal Credit Union ($394 million in…

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SilverCloud Increases Employee Efficiency with Innovative Software Solutions

PORTSMOUTH, NH – March 21, 2016 SilverCloud, Inc., a SaaS company specializing in banking specific sales and service solutions, announced the successful implementation of its software solutions into 25 banks and credit unions ranging from $150 million to $10 billion in assets. Out of the 28 implementations, 15 banks and credit unions chose SilverCloud’s employee…

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