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Our Values

As an organization, we are driven by our mission, but it’s our values that drive our team members day-to-day. This ensures that we attract and retain the best talent while empowering our team members to make the right decision day in and day out.

Take care of each other
  • Take care of your teammates, your family, your customers, the weak and poor.
  • This is what gives life purpose.
  • Put others first, always ahead of yourself.
  • Coach / mentor / grow people. Take time with people. Go out of your way.

Demonstrate excellence
  • In everything you do, demonstrate excellence. In your work, family, health, and life.
  • Go the extra mile. If you’re going to do it, do it right.
  • Always be improving your skills, your craft. Learn.
  • Be committed. Work hard. Get stuff done.

Do what you say
  • Mean what you say, and do it.
  • Your word, your integrity, your reputation depends on it. SilverCloud’s reputation depends on it.
  • Be that person that other people just inherently trust.
  • No excuses. Own it.

The SilverCloud Satisfaction Guarantee

Launch quickly

We do the heavy lifting

We are so confident in our platform, people and process that we guarantee your satisfaction and remove your risk of getting locked into a long-term contract. Get out after 6 months for Consumer Support or 12 months for Employee Support, no questions asked.