Many credit unions today share common goals, including the desire to increase referrals, deposits, revenue and member engagement. Success in these areas often comes down to the frontline staff and their ability to engage members and confidently handle cross selling.
In this webinar, you’ll learn:
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"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."
"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."
"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."