All Inclusive Pricing.
No Hidden Costs. No Surprise Charges. We Guarantee It.
SILVERCLOUD BREEZE
Empowers Your Customers
- Instantly answers 95% of customer questions
- Offers 24/7 customer self-service
- Creates a 20% improvement in call center efficiency
- Grow your team without adding additional headcount
SILVERCLOUD COMPASS
Empowers Your Employees
- Answers 99% of employee questions instantly and accurately
- Saves your FI $160 per employee every month
- Cuts support calls and emails to your internal help desk by 50 to 70%
- Frees up your “go-to people” by making your customer service employees the financial experts
Why Custom Pricing? Our pricing is based on your institution's size and estimated usage.
Get Pricing for Your Financial Institution
We respect your privacy. Your email address will never be shared with any 3rd parties. Nor will we send you unsolicited email.
Trusted by 175+ Banks & Credit Unions
"SilverCloud is priceless. It has improved member service and satisfaction through accurate and consistent information."
Bob Teachworth
CEO, Denali Alaskan
"The value of the SilverCloud system has been huge to our organization. Our mergers have been seamless; we never skipped a beat. The new employees are shocked at how well we run."
Karen Hotchkiss
VP of Operations, Empower FCU
"SilverCloud is an integral part of our efficiency. We are a full-service bank with many products. SilverCloud brought us continuity – especially with our sales and servicing."
Anna Kissick
Continuous Improvement Director, Liberty Savings
Frequently Asked Questions
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How much does Breeze and Compass cost?
Subscriptions are based on institution size and estimated usage. Contact us for details and a custom quote.
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What does the subscription include?
In addition to the product itself, the subscription includes:
- Onsite content assessment and planning
- Onsite training – Content preparation, development, and on-going modifications
- Full integration support
- Full user support
- Dedicated account management
- Future product features and releases
- Contractual guarantee for success
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How does payment and billing work?
Most banks and credit unions sign a three-year contract, with billing occurring on an annual basis.
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Are there any additional fees associated with these products?
No, with the exception of a one-time set up fee for Virtual Loan Agents.
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Is there a discount if I buy Breeze and Compass together?
Yes. Compass and Breeze work best when they are used together, which is why we encourage banks and credit unions to consider the benefits of both. Be sure to ask us about our dual product discount.
THE SILVERCLOUD GUARANTEE
We guarantee that when you implement SilverCloud you will receive a 90% auto answer rate within the first 30 days of going live and a 4-month return on investment equal to the cost of your annual subscription.
That's it.
When you sign on with SilverCloud, you get an all-encompassing solution for one flat price. You won’t get nickel and dimed and there will be no surprises. We guarantee it.