Insights for Banks and Credit Unions

Institution for Savings Utilizes SilverCloud’s Employee Support to Improve Training Procedures and Enhance Internal Efficiencies

As one of the oldest mutual banks in the country, Institution for Savings was in search of a way to improve internal efficiencies, bank training procedures and easily update vital documents.  Recently named the top medium-sized employer in Massachusetts in “Top Places to Work,” by The Boston Globe, Institution for Savings sought a solution that could easily and fluidly train new employees with up-to-date materials. As the company grew, management wanted to proactively put in systems that would make it simple to communicate with a larger workforce and distribute procedural updates and new information.