Recorded Webinar

Top 5 Sales & Service Scenarios You Need To Know

Learn how to change your policies and procedures to deliver a better customer experience

Register to view an on-demand recording of our recent webinar, the Top 5 Sales & Service Scenarios You Need To Know.

Watch as we demonstrate the top 5 sales and service scenarios. In each scenario, we discuss how to reinvent your policy, product, and procedure manuals to improve the customer or member experience while also improving sales.

In this webinar you will learn:

  • The top service examples, including troubleshooting online and mobile banking, and dealing with complex trust accounts
  • The top sales examples, including opening new business accounts, and opening IRA accounts

We also cover the impacts these scenarios have on your organization and what ROI you can expect from fixing the problem.


Al Rosenbaum
EVP Customer Success
SilverCloud Inc.

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