Register to view an on-demand recording of our recent webinar, the Top 5 Sales & Service Scenarios You Need To Know.
Watch as we demonstrate the top 5 sales and service scenarios. In each scenario, we discuss how to reinvent your policy, product, and procedure manuals to improve the customer or member experience while also improving sales.
In this webinar you will learn:
We also cover the impacts these scenarios have on your organization and what ROI you can expect from fixing the problem.
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."
"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."
"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."