With Breeze your bank or credit union will be able to dramatically improve the eChannel experience by providing customers with the targeted information they want and instantly answering 95 percent of queries, online — virtually eliminating the thousands of redundant inquiries clogging up your call center each week.
Loan, Non-Interest Product,
Revenue and Deposit Growth
Streamlined Digital Experience
with 24/7 Self-Service
"I like how the solution piques consumer interest - and how the reporting shows where the stumbling blocks are in their loan journey."
"SilverCloud mitigated the would be flood of redundant calls to the call center during an online banking conversion."
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud Breeze. Because of that, we were able to reallocate resources to more revenue generating tasks."
Most FI’s are reporting that 25-50% of call center questions are technology related?
54% of all support questions answered by SilverCloud are after hours?
73% of all mortgage questions and 53% of all auto loan questions are answered on nights and weekends?
We guarantee a return on investment equal to the cost of your annual subscription within 4 months of implementation.