Recorded Webinar

How OnPoint Community CU Turned Its Website Into A Digital Branch

Today, the CEO’s of most financial institutions are asking Marketing, IT, and eCommerce the same question: how can we drive more people to our website AND transform it into a digital branch?

Register to view our exclusive webinar and learn how OnPoint Community Credit Union, a $4.9 billion financial institution in Portland, Oregon, did just that.

We discuss how OnPoint was able to get their website to deliver a better experience around support and product related questions, as well as large events like online banking conversions.


You’ll gain key insights into:

-How to get more people to your website
-How to significantly increase the time on site
-How to get more consumer self-service from your site
-How to drive more leads to your branches, call centers, and specialists

Speakers

Al Rosenbaum
EVP Customer Success
SilverCloud Inc.
Brock Madsen
Marketing Specialist
OnPoint Community Credit Union

Watch the Webinar

  • This field is for validation purposes and should be left unchanged.

What Others Are Saying About SilverCloud

Reduce Call Center Costs

"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."

VP Marketing
Mill City Credit Union
Bolster Employee Confidence

"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."

Director of Sales & Employee Development
Evansville Teachers FCU
Improve Member Service

"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."

CEO
Denali FCU