As we adjust to the realities of the new normal and fewer face-to-face in-branch interactions, banks and credit unions institutions must continue to deliver an excellent customer experience. The question is, how can you deliver it quickly and efficiently without a major technology overhaul?
In this webinar, we will outline actionable steps and best practices that financial institutions of any size can easily implement that will allow you to:
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."
"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."
"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."