Recorded Webinar

The Impact Mobile Banking has on the Contact Center

& What YOU Can Do to Easily Fix It

Mobile Banking is a hot topic for credit unions as your members make it your fastest growing channel. But with new technology, comes lots of questions that are flooding you contact centers (calls, emails, and chats). In this 30-minute webinar, we outline tips from leading banks and credit unions that drastically cut down contact center inquiries and improve the member experience. And the best part – we will give the playbook on what you can do to easily fix it!

Speakers

DJ Haskins
Vice President, Marketing
SilverCloud Inc.

Watch the Webinar

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