Recorded Webinar

What Bankers Can Learn From Amazon

3 steps mid-tier banks and credit unions can take to drive operational efficiency and customer experience with an Amazon-like vision.

An audacious vision is exactly what banking leaders need to thrive in the digital age. In this session we introduce a challenger approach (and related metrics) that will inspire leaders to rethink support delivery methods and show how small, incremental improvements drive LARGE operational efficiency gains, and a great consumer experience.


DJ Haskins
Vice President, Marketing
SilverCloud Inc.

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What Others Are Saying About SilverCloud

Reduce Call Center Costs

"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."

VP Marketing
Mill City Credit Union
Bolster Employee Confidence

"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."

Director of Sales & Employee Development
Evansville Teachers FCU
Improve Member Service

"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."

Denali FCU