Recorded Webinar

What Bankers Can Learn From Netflix

View the recording to learn best practices from disruptors like Netflix.

Netflix has made its way into the hearts, homes — and wallets — of America’s households. It’s easy-to-use interface, compelling content, and superb customer experience keep us coming back for more. What can banks and credit unions learn from Netflix’s digital prowess to better service and engage their own consumers, and increase products per member?


You’ll gain key insights into:

– Best practices from other industries that banks and credit unions can utilize
– The importance of self-service — beyond normal banking intent (transactions, deposits, etc.)
– How to capitalize on user intent across your digital channels to drive more products per consumer
– The impact all of this can have on call center volume, and products per member

Speakers

Julia Hook
Marketing Director
SilverCloud Inc.
DJ Haskins
Vice President, Marketing
SilverCloud Inc.

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