Recorded Webinar
Why Do Banking Consumers Switch?
Featuring Bruce Paul
Do you know the real reasons consumers switch financial institutions? The data from 1 million+ consumer reviews points towards 5 reasons that might surprise you.
"We experienced a 20% reduction in costs for the call center since implementing SilverCloud, enabling us to reallocate resources to more revenue-generating tasks."
"Staff don’t need to be trained on elaborate sales techniques, they just have to know enough about the product to explain it and field questions. And SilverCloud gives them the confidence they need."
"SilverCloud is priceless. It has improved member service and satisfaction through accuracy and consistency."