Bank and Credit Union Software

10 Things You Need to Know Before Implementing a Banking Chatbot

10 Things You Need to Know Before Implementing a Banking Chatbot

There’s no question about it – the world of banking is becoming more self-service oriented, with greater automation to service the needs and demands of today’s digital-savvy consumers.  The buzz of chatbots continues to grow louder as large banks like Bank of America with Erica  and USAA with their Automated Assistant, to smaller mid-tier banks…

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4 Things to Consider When Searching for an Employee Intranet for Your Bank or Credit Union

4 Things to Consider When Searching for an Employee Intranet for Your Bank or Credit Union

Alternatives to Passageways OnSemble and Microsoft SharePoint Finding the right employee intranet can be an immense endeavor for a bank or credit union. Microsoft’s SharePoint and Passageways OnSemble are often the first to make the list, but may not be the ideal fit for all banks and credit unions. In this blog post we’ll guide…

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3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

A large majority of banks and credit unions use SharePoint as their intranet platform of choice, counting on SharePoint to be an effective content and document management system. While SharePoint has its advantages, it also has a number of disadvantages. One of the more common complaints from employees is that finding what they are looking…

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