Optimize Your Intranet

SilverCloud’s Compass Solution Tackles Employee Questions, While Managing The Masses of Documents

SilverCloud’s Compass Solution Tackles Employee Questions, While Managing The Masses of Documents

Every bank or credit union faces the challenge of managing thousands of pages of policies and procedures, and product information.  Over time, these libraries of documents can become a nightmare for front line staff to search as well as for departments to easily update. Creditunions.com recently highlighted the efforts of several credit unions who undertook…

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How To Fix Your Bank’s Intranet and Boost Productivity

How To Fix Your Bank’s Intranet and Boost Productivity

The majority of banks and credit unions today face a crippling and pervasive problem that is impacting every area of their business — from efficiency to employee productivity to revenue — and most negatively affecting front line staff that deal directly with customers (not employees). What’s the issue all these banks and credit unions have?…

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