Optimize Your Intranet

4 Things to Consider When Searching for an Employee Intranet for Your Bank or Credit Union

4 Things to Consider When Searching for an Employee Intranet for Your Bank or Credit Union

Alternatives to Passageways OnSemble and Microsoft SharePoint Finding the right employee intranet can be an immense endeavor for a bank or credit union. Microsoft’s SharePoint and Passageways OnSemble are often the first to make the list, but may not be the ideal fit for all banks and credit unions. In this blog post we’ll guide…

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4 Ways A Centralized Content Strategy Will Improve Your Employee Training Program

4 Ways A Centralized Content Strategy Will Improve Your Employee Training Program

Reduce onboarding time, decrease employee frustration, ensure consistent delivery, and quantify effectiveness.   A centralized content strategy is at the heart of successful employee training. In this post, we outline 4 ways it can transform how your financial institution trains, retains, and ramps up frontline employees for success – so you can spend less time…

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3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

3 Reasons Your Bank’s SharePoint is Failing Your Front-Line Staff

A large majority of banks and credit unions use SharePoint as their intranet platform of choice, counting on SharePoint to be an effective content and document management system. While SharePoint has its advantages, it also has a number of disadvantages. One of the more common complaints from employees is that finding what they are looking…

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SilverCloud’s Employee Support Tackles Employee Questions, While Managing Masses of Documents

SilverCloud’s Employee Support Tackles Employee Questions, While Managing Masses of Documents

Every bank or credit union faces the challenge of managing thousands of pages of policies and procedures, and product information.  Over time, these libraries of documents can become a nightmare for front line staff to search as well as for departments to easily update. Creditunions.com recently highlighted the efforts of several credit unions who undertook…

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How To Fix Your Bank’s Intranet and Boost Productivity

How To Fix Your Bank’s Intranet and Boost Productivity

The majority of banks and credit unions today face a crippling and pervasive problem that is impacting every area of their business — from efficiency to employee productivity to revenue — and most negatively affecting front line staff that deal directly with customers (not employees). What’s the issue all these banks and credit unions have?…

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